ServiceNow In the Connected World
- Jun 6, 2017
- 1 min read
We are moving towards a more connected world. Whether you realise or not, your activity is captured, monitored and tracked. You just can’t escape it, even this blog site has analytics.
Every business wants to know how they could be close to the customers by influencing them to take right decisions. Data from various sources will greatly help them in their goal.
Essential elements of manufacturing like products, processes, facility and people can be congregated together to create more automated and streamlined processes by using IoT (Internet Of Things). Integrating these information with ServiceNow will help in Workflow automation and eradicate many manual human interventions.
I am foreseeing some really exciting use cases:
Water management and transportation system
Measurement of water pressure in water transportation system. This could generate Incidents or can leverage Facilities Service Management / Field Service Management.
Fleet Tracking
Monitor and control routes for your goods. Could use Field Service Management to flag for any potential issues.
Chemical manufacturing facility
Connect all the Flow controls you have to ServiceNow and manage them remotely using Scripted REST API’s.
Nuclear Power Plant Measurements
Measurement of radiation levels in nuclear power plant to generate leakage alerts and leverage incident or Facilities Service Management.
Asset Tracking
Using active or passive tag on our assets, we can search individual items in big warehouses, harbor or yards. You can leverage Asset Management to store this information.
The Future……...
There are so many possibilities……
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